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WFHI review

Support thodi disappointing nikli

2 out of 52 of 5Verified purchaseSupport and communication

Support thodi disappointing nikli

Maine support team se jyada help expect ki thi lekin wo mere expectations par khara nahi utra. Jab main call kiya to response time theek tha, par jis tarah se woh communication hua, usmein thoda clarity ki kami thi. Jo main samajhna chahti thi, uska simple aur seedha jawab nahi mila, balke kabhi kabhi mujhe lagta tha ki mujhe khud hi apni problem ka solution dhoondhna padega. Training mein jo guidance mili thi, usmein support kaafi alag experience raha. Main thoda hopeful thi ki jab software ya dialer se koi dikkat aayegi toh vo jaldi solve ho jayegi, par aisa nahi hua. Telephonic assistance se main perfect help nahi paayi, aur mere issues thode zyada complicated karke lage. Overall, mujhe lagta hai ki support kaafi basic hai aur thoda aur informative hona chahiye tha.

Dhara MehtaTripura, IndiaExperience: Published:
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