2 out of 52 of 5Unverified experienceSupport and communication
Support thodi confusing thi but voice help achchi thi
Support ke communication mein mujhe sabse zyada dikkat wording aur labels samajhne mein hui. Jo cheezein explain karni chahiye thi, woh kabhi clear nahi hoti thi. Labels dialer aur database par ambiguous the, jiski wajah se kaam ruk jata tha kabhi kabhi. Lekin ek cheez achhi lagi ki telephonic support mein voice clarity aur patience aapko milta hai, jo thoda sambhal deta hai confusing guides ke baad. Agar raising a ticket ya chat hota toh shayad zyada feedback mila hota. Par overall, main yehi keh sakta hoon ki support ke phraseology ko update karne ka sudhar bahut zaroori hai.