Support thodi better thi, par communication mein dikkat bhi thi
Jab mene pehle kisi aur similar software ka use kiya tha, toh unka support thoda fast aur more responsive lagta tha. Yahan, mujhe laga ki telephonic assistance kaafi hit or miss hai, kabhi question ka turant jawab milta toh kabhi thoda wait karna padta. Training sessions ki quality ok thi, par unka structure thoda confusing tha, matlab starting mein kaafi baar puchna padta how to proceed. Jo good baat lagi, woh yeh thi ki database feature thoda acha tha, trained hone ke baad mujhe kam se kam user interface samajhne mein problem nahi hui. Lekin phir bhi, jo mujhe lag raha tha software ke promises the, unmein thoda gap mila. Mera overall experience mixed raha; main keh sakti hoon ki agar aap ekdum beginners ho toh shayad thodi jyaada help chahiye hogi, par jis tarah ki support yahan thi, woh kuch situation mein help karegi, aur kuch mein nahi, matlab consistent nahi thi.