Support thodi better ho sakti thi, par shayad main phir bhi try karungi
Maine jab WFHI ki support ko call kiya ek baar jab software mein koi glitch aaya, toh pehle toh response time thoda lamba laga, jo disappoint karne wala tha. Unhone issues ko samajhne ki koshish ki, par mujhe laga ki communication thoda slow aur complicated ho raha hai. Training session ke dauran instructions clear thi, toh main expect kar rahi thi ki support bhi waise hi ho. Par jab galti hui, toh mujhe baar baar baar me samjhana pada ki problem kya hai, jisse frustration hua. Lekin main ye bhi samajhti hoon ki technical problems kabhi kabhi complex hoti hain aur unke paas resources limited ho sakte hain. Jo achha laga wo ye tha ki telephonic support ne apna best diya during call, aur automatic updates ne software ko thoda stable banaya. Billing aur payment process mein koi problem nahi aayi aur invoice timely mili. Agar wo thoda responsive hote aur communication aur clear hota, toh shayad better experience milta. Phir bhi, main is service ko fir se consider karungi, bas expect karungi ki support experience thoda upgrade ho.