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WFHI review

Support thodi alag nikli as expected

2 out of 52 of 5Verified customerSupport and communication

Support thodi alag nikli as expected

Mujhe laga tha ki support jyada responsive hoga, par wo waise nahi tha. Jab main call karti thi, toh wait time thoda lamba lagta tha, aur saamne wale se baat karna thoda frustrating tha. Kuch baar toh mere queries ka jawab proper clear nahi diya gaya, jo mujhe thoda disappointing laga. Lekin ek baat jisko main appreciate karungi, wo ye tha ki waqt ke saath updates common problems ko address karti rahi. Toh overall, support experience thoda mixed raha, jaise ki expectations ke comparison mein thoda kam mila. Lekin training materials achhe the, unme clarity thi, jo help karti thi pohchne mein ki kaise software ko use karna hai. Sign-up process se lekar invoicing tak, sab kuch thoda slow tha, lekin kaam ho jata tha without major complications. Main soch rahi thi ki thoda aur personalized support milega, especially jab main database feature setup kar rahi thi. Dialer system theek-thaak chal raha tha, par uspe bhi kabhi kabhi slow response mila, jiski wajah se thoda time waste hua. Phone support mein patience rakhna padta tha, kyunki sab kuch instantly nahi hota. Jo automatic updates aaye, unse overall kaam toh chal gaya, par expected seamless experience nahi mila. Phir bhi, main yeh mann kar chalti hoon ki yeh software beginners ke liye thoda challenging ho sakta hai without zyada help ke.

Sukanya JainChhattisgarh, IndiaExperience: Published:
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