Support thoda zyada slow laga
Maine kaafi baar telephonic support ko contact kiya par response time kam nahi tha. Kuch queries mein mujhse baar baar basic details poochhe gaye, jis se lagta tha ki unka coordination utna strong nahi hai. Support team ki taraf se ek baar bhi aisa prompt help nahi mila jo aap expect karte hain jab software ya dialer mein issue aaye. Jo updates hote hain, wo kabhi kabhi software ko thoda confuse kar dete hain, par jab main unse baat karna chahti thi, toh lagta tha ki kisi ne dhyan nahi diya. Invoicing aur payment process bhi thoda clear nahi tha, aur jab clarify karne ki koshish ki, toh email replies delayed aaye. Main zyada kuch expect nahi kar rahi thi, par yeh experience tha thoda disappointing kyunki aapko lagta hai ki aap assistant milenge quickly. Overall, jo ek cheez sabse zyada noticeable thi, wo thi wo kaafi slow aur ineffective communication jo frustrating thi.