Support thoda weak laga, not like my purane experiences
Main seedha bolu to, WFHI ka support mujhe kaafi disappointing laga compared to jo maine pehle dekha tha. Jo telephonic help mili, wo delays aur unclear answers se bharpoor thi. Kayi baar mujhe lagta tha ki main apne sawaalon ke jawaab khud hi dhundh raha hoon kyunki unki team zyaada support provide nahi karti lag rahi thi. Pehle maine kuch dusre tools try kiye the jinka support zyada proactive tha aur mujhe khula support milta tha, lekin yahan toh main frustrated feel kar raha tha ki time waste ho raha hai. Sign-up aur payment process thoda okay tha par support ke bina kaafi mushkil tha onboarding mein adjust kar pana. Jo automatic updates aaye, unhone bhi workflow ko kabhi kabhi break kiya without much warning. Agar aapne pehle kisi aise service ke saath kaam kiya hai jisme quick aur thorough communication thi, toh yeh zyada bharosa nahi dilayega. Mera overall impression yeh raha ki yeh support unka clear strength nahi hai, jo mujhe personally thoda niraash karta hai.