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WFHI review

Support thoda weak hai for real-time troubles

2 out of 52 of 5Unverified experienceSupport and communication

Support thoda weak hai for real-time troubles

Jab main pehli baar software use kar raha tha aur dialer mein ek glitch aa gaya, main support ko call kiya toh response thoda slow mila. Woh moment main thoda confused ho gaya tha, kyunki mera kaam uss waqt chal raha tha aur help immediate chahiye thi. Baaki times jo maine support contact kiya, wo vague tha aur feedback mujhe clear nahi mila, jo frustration badha deta tha. Support jo hours hain, wo un sab ke liye suit nahi karte jinka kaam flexible ho ya unhe help urgent ho. Automatic updates theek thak hain, par agar kisi feature mein problem aaye toh support se baat karna thoda patience mangta hai. Agar aap ek aise user ho jise regular urgent help chahiye, toh ye support system utna helpful nahi lagega. Lekin agar aap thoda self-reliant ho aur training ko acche se follow karte ho toh better rahega. Mujhe lagta hai ki unka dialer aur database feature achha hai, par support system ko thoda upgrade ki zarurat hai timely response ke liye.

Vineet AhujaOdisha, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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