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WFHI review

Support thoda upar neeche tha par kuch theek tha

3 out of 53 of 5Verified customerSupport and communication

Support thoda upar neeche tha par kuch theek tha

Bas yehi batana hai, ki support jo mila vo thoda inconsistent laga. Jab pehli baar call kiya toh expectations ye thi ki easily samajh aa jayega, par kuch phrases jo use kiye gaye unka meaning clear nahi tha. Phir bhi dusri baar jab baat ki toh kaafi helpful huye, aur woh clarity mil gayi. Thoda aisa laga ki support team me kaafi variation hai; kabhi fast response aata hai, toh kabhi time lagta hai. Software me dialer tool ke button labels toh clear hain, par kabhi kabhi instructions thodi confusing lagti hain. Main ye hi kahe sakti hoon ki pura experience mixed tha, matlab kuch points toh ache the, lekin kuch jagah thoda frustration bhi hui. Phir bhi jab pura workflow chalaya toh software ne acha perform kiya. Support ka ek hisa nahi pata chala tha ki consistently achha rahega ya nahi, lekin baaki features mujhe pasand aaye. Yeh main dosto ko batana chahti hoon agar wo software soch rahe hain.

Sangeeta MalhotraPuducherry, IndiaExperience: Published:
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