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WFHI review

Support thoda up-down wala laga

3 out of 53 of 5Unverified experienceSupport and communication

Support thoda up-down wala laga

Main rozana software ka use kar raha tha aur dialer feature achha chal raha tha, lekin kabhi kabhi jab database update karna hota tha toh thoda delay ya confusion ho jati thi. Support team se baat karna tha toh response time decent tha, par kabhi kabhi lagta tha ki unki baat samajh nahi aati ya clear instructions nahi deti. Automatic updates smooth the, par kabhi kuch changes mujhe samajhne mein problem hui, jiske liye phone pe clarification lene padti thi. Overall main khush tha ki sign-up process simple tha aur invoicing bhi sahi tarah hua, payment system bhi theek tha. Lekin support aur communication mein thoda hiccup tha jo rozana kaam ko thoda complicated banata tha. Agar ye cheeze thodi better hoti toh experience aur acha hota. Training se shuruaat mein clarity mili thi par day to day use mein thoda confusing lagta raha kabhi kabhi. Dialer tools ke features generally kaam karte the, par advanced options ka explanation thoda complex tha. Toh mix feeling thi jis wajah se main rating mid-level dawa kar raha hu.

Ujjwal DeshmukhPunjab, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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