3 out of 53 of 5Verified purchaseSupport and communication
Support thoda up-down sa chala, par manageable tha
Software ke roz ke kaam mein support thoda unpredictable tha, matlab kabhi fast response milta, kabhi thoda slow. Pehle din jab training chal rahi thi, support bilkul theek tha, they guided mujhe har step mein. Lekin jab main day-to-day use kar rahi thi, toh kuch baar telephonic help utni quick nahi thi, aur mujhe lagta tha ki shayad unki system updates ya scheduling se effect ho raha hai. Database aur dialer ke issue ko samajhne mein respect mila, par kabhi kabhi repeat karna padta tha apni baat. Ek chhoti si reservation ye bhi hai ki thoda zyada proactive support mile toh better hota, par overall main thik thi ki main use karti rahungi kyunki software flexible aur useful tha.