Support thoda unique tha fir bhi frustrating
Support experience thoda alag tha compared to jo maine pehle use kiya tha. Waha se hatke, yeh software ki telephonic support zyada interactive lagi, aur unhone jo training sessions diye woh bhi achhe the. Lekin overall, mujhe laga ki communication slow thi aur kabhi kabhi patience rakhna padta tha for basic issues. Jo database feature aur dialer use karne mein thodi problem aayi, wo support se theek se resolve nahi hui. Main soch raha tha ki onboarding process fast hoga, lekin waha ka workflow complex tha mujhe. Although cool tha ki updates automatic aate the, fir bhi kabhi kabhi error dikha dete the jine fix karne mein time gaya. Toh, support ke bas ek ya do parts hi mujhe pasand aaye, baaki sab utna impactful nahi tha meri expectations ke mutabiq.