Support thoda tricky hai, careful rehna padega
Mujhe laga tha support system se sab kuch aasani se clear ho jayega, par yeh utna simple nahi tha jitna expect kiya tha. Apne aap sab kuch samajhna pada, documentation theek thi, par jab actual mein kisi specific problem par baat karni thi, toh telephonic support thoda slow response ka tha. Kabhi kabhi wait karte karte mujhe lagta tha ki main hi solution dhoondh raha hoon instead of unki madad se. Jo log thoda jyada self-help kar sakte hain ya technology thodi samajhte hain, unke liye theek hai yeh system. Par jo exact step by step guidance chahte hain unke liye jyada suitable nahi hai. Updates automatic hain, jisse thoda pressure kam hota hai, lekin jab call karte hain, toh response thoda inconsistent lagta hai. Simple queries ke liye toh theek hai par agar kuch complex issue hai, toh aapko internet pe ya FAQs me jyada time spend karna padega. Mere hisaab se, agar aap ko independent kaam karne ka experience hai, toh yeh software sahi rahega, dusron ke liye thoda frustrating ho sakta hai.