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WFHI review

Support thoda tricky hai, advanced users ko suit karega

4 out of 54 of 5Verified customerSupport and communication

Support thoda tricky hai, advanced users ko suit karega

Mujhe start mein laga tha ki support system aisa hoga jo har chhoti problem mein madad karega, par actual mein mujhe kaafi cheezein khud hi samajhni padhi. Jo training aur onboarding tha, usse generally main basi baatein seekh gaya, par jab came the advanced features aur dialing issues, toh support thoda slow aur complicated tha. Mujhe lagta hai ki beginners ke liye thoda frustration ho sakta hai kyunki har query ke liye detailed explanations nahi milti. Par jo log thoda tech-savvy hain aur software ko deeply explore karna chahte hain, unke liye yeh system useful hoga kyunki resources aur updates achhe hain. Payment and invoice process predictable tha, aur sign-up mein koi badi dikkat nahi hui. Main samajhta hoon ki agar aapko khud se zyada experimentation karna preference hai, tabhi yeh software aapke liye fit hoga. Otherwise, basic support thoda aur improve karne ki zaroorat hai.

Kaushik Nikhil SarinBihar, IndiaExperience: Published:
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