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WFHI review

Support thoda time lagata hai par ada karta hai

3 out of 53 of 5Verified customerSupport and communication

Support thoda time lagata hai par ada karta hai

I use the calling tools daily, and honestly, support ne kabhi kabhi help diya, kabhi nahi. Jab bhi dialer mein problem aata hai, main support ko call karta hoon, par response speedy nahi hota — time lagta hai samjhaane mein. Database feature accha hai, thoda confusing kabhi lagta hai jab updates aate hain without clear explanation. Aur onboarding ke dauran, mujhe lag raha tha ki kuch cheezein clear hongi, par kabhi-kabhi lagta hai ki jaise instructions adhure hote hain. Par fir bhi, jab calling sessions karte hain, toh dialer reliable hai aur call quality theek thi, isi liye main mixed feelings ke saath aage badh raha hoon. Support team kabhi helpful hoti hai toh kabhi nahi, aur bahut baar mujhe same baat repeat karni padti hai — genuinely thodi thakawat ho jaati hai is baat ko bar-bar samjhane mein. Lekin overall, software use karne ka routine manageable hai, aur main shayad thoda aur waqt de kar dekhunga, ki kya changes aate hain aur support improve hota hai ki nahi.

Tanmay KelkarLakshadweep, IndiaExperience: Published:
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