Support thoda tight tha, missing some basic guides
Mujhe lagta hai ki support kaafi helpful tha, but main thoda confused tha ki kuch cheezein mujhe khud hi samajhni pad rahi thi. Signup ke baad onboarding aur training mein, mujhe kuch cheezein theek se clear nahi hui jaise ki dialer tools ko customize karna. Support team ko call kiya to woh theek thaak samjhate hain, lekin mujhe lagta hai ki thoda aur detailed documentation ya videos honi chahiye thi. Shayad ye meri galti bhi ho sakti hai ki main sari cheezein dhyan se nahi dekh paaya, par itna toh hai ki kuch aspects mein mujhe zyada self-work karna pada instead of guided support. Software aur billing process clear tha par jab main kisi complex feature ke baare mein gaya to lagta tha ki koi quick help missing hai. Overall, main khush hoon basic support se, lekin thoda aur guidance available ho toh acha rahega.