Support thoda thoda achha hai, par problem solving thoda slow hai
Mujhe lagta hai support team achha try karti hai, lekin jab complex problems aati hain toh wo handle karna thoda mushkil lagta hai. Jab training aur software related kuch dikkat aayi tab phone pe baat karne mein patience ki zarurat thi. Baar baar mujhe explanations ke liye wait karna pada, jo kabhi kabhi frustrating tha. Lekin jo basic queries thi unka jawab turant mil gaya, is kaafi tha mere shuruat ke level ke liye. Jo log jaldi problem ka solution chahte hain ya technical issues ko turant fix karwana pasand karte hain, unke liye shayad ye thoda slow pade. Telephonic support ke baad mujhe apni taraf se bhi kaafi try karna pada, jisse lagta hai ki system mein thoda documentation aur step clarity ki zarurat hai. Jo log thoda patient hain aur khud bhi seekhna chahte hain, wo is process ko handle kar sakte hain. Main khud confused nahi tha, par thoda aur prompt aur detailed support agar mila hota toh better hota. Mere experience se main kahunga ki ye platform un logon ko suit karega jo apne efforts laga ke seekhna chahte hain, par jo quick fixes ki ummeed rakhte hain, unke liye shayad challenging rahe.