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WFHI review

Support thoda theek tha, par thoda beech beech mein bhi

3 out of 53 of 5Unverified experienceSupport and communication

Support thoda theek tha, par thoda beech beech mein bhi

Maine socha tha ki support experience fast aur clear rahega, par actual mein thoda mixed feel hua jab maine issues ke liye contact kiya. Support team se baat karna easy tha, aur unhone patiently meri baate suni, jo acha laga. Lekin kabhi kabhi jo solutions diye gaye wo mere expectations se thode kam effective lage, ya samajh mein nahi aaye. Baaki automatic updates smoothly aa rahe the aur database access bhi theek tha. Training sessions kuch had tak mere understanding ko boost karne mein madadgar the, lekin communication mein kuch delays hone lage jo thoda frustrating tha. Overall, support ne basic requirements toh poore kiye par mujhe lagta hai ki thoda aur quick response aur zyada thorough help mil jati toh better hota. Agar phir se use karne ka mauka mile toh karunga, par expect karunga jis tarah se feedback check karte hain wo aur improve ho.

Rajesh BabuAssam, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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