2 out of 52 of 5Unverified experienceSupport and communication
Support thoda theek tha, baki sab confusing hi raha
Yaar, mujhe laga tha ki jab main phone karungi toh support waale easily samjha denge sab, par woh itna quick nahi tha. Pehla baar jab connect hua tab thoda help mili, dialer set karne mein, wo okay tha. Lekin baaki steps mein baar baar over the phone samjhaana pada aur baar-baar repeat karna padta tha. Mujhe lagta hai ki onboarding process ziada complicated hai aur continuous assistance chahiye hoti hai. Toh overall feeling ye hui ki support team thoda slow hai aur main kaafi baar wait karti rahi jab tak problem solve hoti thi. Thoda better hone ki zarurat hai.