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WFHI review

Support thoda surprising thi, but ab feel confident hoon

4 out of 54 of 5Verified purchaseSupport and communication

Support thoda surprising thi, but ab feel confident hoon

Main bataungi ki jab main pehli baar WFHI ke support team se baat kar rahi thi, toh mujhe thoda ajeeb laga ki response time waise jitna fast chahiye tha, nahi tha. Lekin phir kuch calls ke baad, maine dekha ki unki approach kaafi helpful hai aur wo apni taraf se koshish karte hain. Dialogue mein clarity thodi kam thi initially, par jab main baar baar unse contact karti thi, toh unhone complications ko samajhna shuru kiya aur jawab dena bhi better ho gaya. Jo baat mujhe sabse zyada surprise kiya, wo yeh ki jab maine specifically bola ki mujhe priority assistance chahiye, toh actually unhone try kiya mera issue jaldi resolve karne ke liye. Main ab zyada confident feel karti hoon software ko use karne mein kyunki support team ne mere doubts clear kiye hain. Payment aur invoicing ki clarity se main thodi unsettle thi starting mein, lekin aakhir mein sab properly work karta hai. Toh overall, support mein thoda patience chahiye, par woh log sach mein help karte hain jab aap baar baar contact karte hain.

Nandini BandopadhyayDelhi, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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