2 out of 52 of 5Verified purchaseSupport and communication
Support thoda surprising tha, shayad main fir se call karungi
Support service ke interaction mein mujhe kuch surprises mile jo expect nahi the. Jab maine unko call kiya to pehla toh response thoda late tha, jisse mujhe laga ki help milna thoda mushkil hoga. Par phir, jis tarah se unhone meri baat dhyan se suni aur patiently solutions bataye, usne meri thodi fikar door kar di. Lekin mujhe ye thoda ajeeb laga ki unka follow-up system thoda inconsistent hai; maine expect kiya tha ki next time bhi wo itne attentive honge, par abhi tak isme thoda doubt hai. Shayad mujhe support ko dubara contact karna padega agar future mein koi issue hua toh. Basically, support ka overall experience mixed raha, jiski wajah se main confident feel nahi kar rahi thi ki problem ke waqt main poori madad rely kar sakti hoon.