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WFHI review

support thoda steady tha but effort toh laga

4 out of 54 of 5Verified customerSupport and communication

support thoda steady tha but effort toh laga

Dekhte toh main regular support kaafi theek raha means they responded mostly on time but kabhi kabhi thoda patience lagta tha wait karne me before kisi ka phone uthana. Baar baar mujhe unko apna case samjhana padta tha, matlab jo pehle explain kiya gaya tha usko dobara repeat karna pad raha tha. Par haan day to day communication me clarity thi, koi bahut confusion nahi hua overall. Updates ke baad bhi generally software stable raha aur dialer smoothly chal raha tha. Invoices aur payment process me bhi koi extra dikkat nahi ayi, sab regular follow ups ke saath time pe settle hua. Mujhe lagta hai thoda aur training sessions ya internal alignment ho toh support aur bhi efficient ho sakta. Chhoti si gall hai par agar support thoda aur quick aur connected rahe toh sab aur easy ho jayega. Fir bhi iska matlab yeh nahi ki support was bad, just thoda steady tha, consistent thoda aur kam kar sakte the. Abhi ke liye baseline maintain hai aur effort laga toh kaam ban raha hai.

Sohail Darshan IngleKarnataka, IndiaExperience: Published:
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