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WFHI review

Support thoda slow tha, phir bhi try karti hoon dubara

2 out of 52 of 5Verified purchaseSupport and communication

Support thoda slow tha, phir bhi try karti hoon dubara

Mujhe support service ke baare mein mixed feelings hain. Jab main unko phone kiya, toh response thoda slow mila. Log samajhne ki koshish karte the, par kabhi kabhi zarurat se zyada time lag jata. Training aur database ko samajhne mein main thodi atki thi, aur main ne socha ki support mujhe jaldi help karega. Par patience rakhna bhi hota hai, is dauraan maine waise bhi software ke dashboard ko dheere-dheere explore kiya. Automatic updates toh acche hain, lekin kabhi kabhi update ke baad mujhe naye changes ko samajhne mein mushkil hui. Payment aur invoice process clear tha, lekin support mein thodi der ki wajah se frustration hua. Par main phir bhi kahungi ki ek chance aur doongi, kyunki koi perfect system to nahi hota aur support wale polite hain. Shayad agli baar jyada effectively kaam ho. Overall main itne flaws ke bawajood positive approach rakhti hoon, aur agar drop karke na sochu, toh shayad use karna chalu rakhoon.

Sanjana Aruna CherianMeghalaya, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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