Support thoda slow tha, par thik hi tha overall
Main generally support se kuch zyada impressed nahi tha, especially jab cheezein thodi galat ho gayi thi. Telephonic support lene par pehle mujhe bahut wait karna padha aur baar baar same cheezein batani padi. Conversations mein clarity thi lekin response time lamba tha, jo frustrating tha. Database aur dialer ke issues ko report kiya tha, lekin solution milne mein bhi time laga. Jo positive baat thi, woh yeh ki support team polite thi aur problems ko samajhne ki koshish karti thi, par delivery slow thi. Automatic updates ke baad kuch features thik se kaam nahi kar rahe the, aur jab maine uske baare mein bataya, toh process thoda tedious laga. Main sochta hun ki agar support thoda zyada proactive ho jaye aur wait time kam ho, toh experience better ho sakta tha. Overall, jab cheezein smooth chal rahi thi, tab software theek tha, par jab problem aaye toh support se thoda disappointment tha. Mujhe lagta hai main doston ko kahunga ki support system mein sudhar ki zarurat hai.