Support thoda slow tha, par software theek tha
Jab main WFHI ke software ko start kar raha tha, toh sabse pehli challenge thi support se contact karna. Sign-up ke baad jab mujhe onboarding mein help chahiye thi, toh support ka response kaafi slow tha. Phone pe baar-baar wait karna pada aur delays hue. Is waqt frustration badh gaya kyunki main jaldi se kaam shuru karna chahta tha. Lekin jab support staff finally connected, toh wo kaafi helpful aur patient tha, maine doubts clear kiye. Software khud kaafi achha tha, dialer aur database features theek se kaam kar rahe the. Training ke modules bhi samajhne mein aasaan lage, par setup mein initial communication flaws ne total experience thoda kharab kiya. Payment aur invoice process smoothly chale, koi dikkat nahi aayi wahan. Agar support thoda fast hota toh overall impression bohot behtar hota, par software ki functionality ne thoda balance kiya ye sab.