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WFHI review

Support thoda slow tha, par sab kuch clear hua

4 out of 54 of 5Verified purchaseSupport and communication

Support thoda slow tha, par sab kuch clear hua

Maine software use karna shuru kiya, par thoda support milne mein time laga. Jab sign-up kiya tha, tab mujhe laga jaldi guidance milegi, par pehle call thoda late aayi. Lekin ek baar jab baat hui, toh poora onboarding process samajhna easy tha. Training sessions bhi ache the, jo mujhe sahi se walkthrough karwaye. Jo dialer aur calling tools hain, woh bhi consistent chale, aur database feature kaafi intuitive tha. Payment aur invoicing clear thi, confusion nahi hua. Automatic updates se thodi trouble hui initially, par support team ne help ki. Overall, mujhe laga ki thoda fast support mile toh experience aur bhi better hota, par basic se shuruaat karne mein koi dikkar nahi face karni padi. Mujhe lagta hai ki patience maintain karte hue agar start karoge, toh sab sahi rahega. Software ki functionality aur training donon achhi thi, bas communication thodi slow thi. Isliye 4 stars hi dena chahungi, kyunki main ismein improvement expect karti hoon, especially for quick queries.

Anika Keerthi PandaMaharashtra, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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