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WFHI review

Support thoda slow tha, par last tak milti rahi madad

3 out of 53 of 5Unverified experienceSupport and communication

Support thoda slow tha, par last tak milti rahi madad

Mujhe laga initially support team thoda slow respond karegi, aur sach mein waise hi experience raha. Training aur onboarding ke dauraan jab questions uthaye, unka jawab milne mein kuch time lagta tha. Lekin main yeh bhi note kar raha tha ki jo bhi calls kiye unhone patience se samjhaya aur detailed help di. Dialer aur calling tools ke setup mein agar kuch gadbad hoti thi, toh issue ko samajhne ke baad step-by-step guide mila jo kaafi useful tha. Mera confidence thoda fluctuated raha support ki wajah se, par jab tak maine poora onboarding complete kiya tab tak lag raha tha ki agar dhyan du toh problems solve ho sakti hain. Database function thoda confusing tha pehle, lekin training ke aakhir mein main better samajh paaya ki kaise use karna hai. Automatic updates ke saath kabhi kabhi naye features jab aaye tab woh smoothly integrate nahi huye, jiska thoda impact pada daily work par. Par overall agar dekhun toh support ne achha kaam kiya, bas response time thoda behtar ho sakta tha.

Angad RamanathanNagaland, IndiaExperience: Published:
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The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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