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WFHI review

Support thoda slow tha par help milti rahi, expected se better tha ya nahi?

3 out of 53 of 5Verified purchaseSupport and communication

Support thoda slow tha par help milti rahi, expected se better tha ya nahi?

Maine socha tha WFHI ka support mera guide karega bina zyada wait kiye, par woh hamesha waise nahi tha. Kabhi quick response milta tha aur kabhi wait karna padta tha, jo thoda frustrating tha. Phone pe baat karne mein jyada confusion nahi thi, kyun ki jo support mila wo respectful tha, lekin timely help har bar nahi milee. Mere liye software ke updates thode confusing the initially, toh mujhe support ko baar baar call karna pada, yeh thoda annoying tha. Training material expected tha ki thoda better hoga stepwise, par kuch cheezen mujhe dhundhni padin jo mujhe samjhni thi. Overall, support ne help kari jab bhi maine dilchaspi dikhayi, par har baar nahi. Agli baar bhi mujhe madad chahiye hogi toh main shayad dubara contact karungi, par expect nahi karti ki paise ke bina sab kuch smooth chalega. The software khud kaam karta hai, lekin jab problem hoti hai toh support ke bina mushkil hota hai. Sochti hoon ki agar unhone support aur training aur improve kiya toh pura package better lagega.

Sujata BanerjeeUttarakhand, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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