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WFHI review

Support thoda slow tha, par baki sab theek tha

3 out of 53 of 5Verified customerSupport and communication

Support thoda slow tha, par baki sab theek tha

Main shuruaat mein thoda sa confuse tha ki setup process kitna time lega, aur sach kahoon toh pehli baar jab main support ko call kiya, toh mujhe thoda zyada wait karna pada. Yeh baat thodi frustrating thi, kyunki mujhe lag raha tha ki jaldi se feedback milega. Lekin jab communication start hua, toh support team generally patient thi aur meri saari queries ka jawab dene mein madad karti thi. Training sessions bhi thode stretched lage, par iske bawajood onboarding flow kaafi manageable tha. Software mein calling tools kaam kar rahe hain, dialer thik-thak perform kar raha hai, aur database update time pe ho raha hai, jo ek plus point hai. Mujhe aisa laga ki agar initial support thoda aur prompt hota, toh overall experience aur bhi acha hota. Lekin phir bhi main use karte rahunga kyunki uske basic functionalities toh sahi chal rahi hain.

Pankaj BhattacharyaGoa, IndiaExperience: Published:
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