4 out of 54 of 5Verified customerSupport and communication
Support thoda slow tha, lekin baat ban gayi
Telephonic support se baat karne mein kabhi kabhi thoda waqt lagta tha, jo meri expectations se zyada tha. Par jab bhi response mila, woh helpful aur basic problem solve karne wala hota tha, jo accha laga. Database aur dialer software ki functionality strong lagti hai, bas communication mein thodi speed honi chahiye thi. Jo bhi update ayenge, unka notification time ke sath aata hai, isliye transparency achhi rahi. Training session bhi plain aur straightforward the. Overall time jo support mein laga, usko dekhte hue main keh sakti hoon ki yeh plans mere liye theek hain, bas thoda aur active responsiveness chahiye thi. Yeh chhoti si kami ke alawa sab theek tha.