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WFHI review

Support thoda slow tha, isliye struggle kar raha tha

2 out of 52 of 5Verified customerSupport and communication

Support thoda slow tha, isliye struggle kar raha tha

Jab maine WorkFromHomeIndia ka software aur training start kiya, toh mujhe laga tha ki support thoda zyada fast hoga. Lekin unfortunately, jab mein ne call kiya telephonic support ke liye, toh response time late tha, mujhe wait karna pada. Jo onboarding tha, usme bhi clarity nahi thi, is wajah se mujhe multiple baar same baatein explain karni padin. Software ke auto update thik-thak chal rahe the, par training sessions itne helpful nahi lage. Dialer tool se kaam karne mein bhi thoda issue aaya, kabhi kabhi hang hota raha. Overall, mujhe laga ki yeh process simple hona chahiye tha par waqt zyada laga aur main thak gaya iss sab explanation se. Shayad next baar main zyada patience nahi rakunga. Sign-up aur invoicing theek thi, par poora setup start karne mein bahut time gaya. Main samajhta hoon ki sab kuch improve ho sakta hai, lekin mera yeh experience thoda disappointing raha.

Anil MalikAndhra Pradesh, IndiaExperience: Published:
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