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WFHI review

Support thoda slow tha but woh finally help karta hai

4 out of 54 of 5Unverified experienceSupport and communication

Support thoda slow tha but woh finally help karta hai

Maine jab pehla time software use karna start kiya toh mujhe thoda doubt tha ki support team se baat kar paugi ya nahi. Pehle calls pe thoda wait zyada lagta tha aur reply slow aata tha, toh confidence kam ho raha tha. Lekin jab ek baar training complete kar li, toh mujhe laga support waale samajh rahe hain ki mera issue kya hai. Unhone clearly bataya ki dialer aur calling tools ko kaise best use karna hai. Database feature ke baare mein bhi achhi guidance mili. Billing aur payments system thoda confusing lagta tha initial mein, par invoicing ka process baad mein seedha ho gaya. Overall, poora experience thoda mixed lag raha tha initially, par end tak support ne confidence de diya. Shayad yeh hi sabse important cheez hai jo main kehna chahungi, ki patience rakhna padega jab tak sab clearly samajh mein na aa jaaye.

Keerthi ShuklaPunjab, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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