Support thoda slow, shayad sabko suit na kare
Maine pehli baar jab support ko call kiya, toh response thoda dheere mila. Main expect kar raha tha ki mere queries turant solve hongi but phir bhi main batana chahunga ki kuch logon ko jo patience kam hai, yeh process suit nahi karega. Sabse pehle maine unko apna dialer ka problem bataya, jo waise thoda tricky tha. Support agent ne mera issue samajhne mein thoda samay liya, phir bhi woh polite rahe. Baad mein, ek baar follow-up call ki, tab better response mila. Lekin overall mujhe laga ki training aur onboarding ke time agar support zyada proactive hota toh zyada madad milti. Agar aap busy ho, toh thoda issue ho sakta hai, lekin jo log apne hisaab se solve karte hain, unke liye thoda fine rahega. Main itna toh kahunga ki minimum expectations yeh support poora karta hai.