3 out of 53 of 5Unverified experienceSupport and communication
Support thoda slow, par software kaafi achha hai overall
Main soch rahi thi ki support team mujhe jaldi aur easily onboard kar degi. Signup aur invoicing to easily ho gaya, aur initial training bhi theek tha. Lekin jab maine dialer setup karne ki koshish ki, mujhe support se help leni padi, jo ki thoda slow tha. Phone pe baat kar ke kafi baat samjhi, par wo response time thoda zyada tha mujhe. Database ke management mein tools effective lage, par mujhe lagta hai ki unko thoda zyada user guide deni chahiye hoti. Ek hafte tak system ko samajh raha tha main, uske during automatic updates ne bhi kabhi kabhi confusion create kiya. Overall, software kaafi useful hai, par support aur communication speed better ho sakti thi mera experience se.