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WFHI review

Support thoda slow, par helpful tha jab mila

4 out of 54 of 5Verified customerSupport and communication

Support thoda slow, par helpful tha jab mila

Main generally support se satisfied tha, lekin unka response time thoda slow lag raha tha mujhe. Jab maine pehli baar contact kiya, toh lagbhag ek din wait karna pada, jo time par thoda frustrating tha. Lekin jab unhone reply diya, toh answer kaafi useful aur detailed tha. Wo people clearly janna chahte the mera exact problem, aur har baar thorough check karte the pehle se diya gaya solution pehle se test karke. Phone pe baat karne par bhi unhone patience dikhaya, aur mujhe lagta tha ki unka approach genuine hai. Auto-updates ke baad bhi kuch choti-choti bugs the, jinhe unhone samajh kar fix kiya. Mera experience yeh batata hai ki fast response toh thodi kam hai, lekin quality of support kaafi high hai. Isliye overall unka kaam balance karta hai thodi der aur kaafi madad ke beech mein. Mujhe lagta hai ki agar response time improve ho, toh service aur zyada perfect ban sakti hai.

Abhijit MenonTamil Nadu, IndiaExperience: Published:
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