support thoda slow laga, thoda better ho sakti thi
Training aur onboarding process theek thaak tha, par support ki responsiveness mujhe kam lag rahi thi. Jab bhi main kisi confusion ya issue ko lekar contact karti thi, mujhe feel hota tha ki thoda der lagta hai reply milne mein aur kabhi kabhi calls bhi drop ho jaati thi, jo frustrating tha. Training sessions jo diye gaye they wo informative the par mujhe lagta tha ki agar support team zyada promptly help karti toh overall experience aur behtar hota. Payment aur invoicing process ko samajhna easy tha, par onboarding steps thode complex the, jisme mujhe aksar support lena padta tha. Main jaanti hoon ki sab kuch instantly perfect nahi hota aur kaam karte karte cheezein improve hoti hain, par thoda jaldi response milna chahiye tha. Automatic updates smooth lage, dialer ne kaam kiya jaise expect kiya tha. Overall, soft corner support ke liye bani hai par thoda aur timely honi chahiye help.