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WFHI review

support thoda slow hai but helpful hota kabhi kabhi

2 out of 52 of 5Verified customerSupport and communication

support thoda slow hai but helpful hota kabhi kabhi

Yaar, main ye bol sakta hoon ki initial support experience itna impressive nahi tha. Pehli baar jab contact kiya toh response time thoda lamba tha, jo kaam thoda delay kar gaya. Baad me jab daily basis par support se contact kiya toh kuch cases me thodi improvement nazar aayi, lekin overall expectation se kam tha. Halanki, jo responses mile wo mostly helpful the aur unhone koshish ki apni taraf se sab kuch theek karne ki. Training aur dashboard ki baat karein toh wo sahi chal raha tha, par support ki day to day communication me thoda inconsistency thi. Billing system theek tha par online payment options limited hi thi. Mera experience zyada acha nahi raha support ke maamle me, par main yeh maan sakta hoon ki agar unhone apne process improve kiya toh users ko better lag sakta hai. So, ek ajeeb mixed feeling hui use karte waqt.

Mayank ThomasTripura, IndiaExperience: Published:
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