Support thoda self service jaisa laga lekin koi bura nahi
Jo support system hai, uske baare mein main kahungi ki thoda zyada self-reliant hona padta hai. Matlab, jab maine dialer and database set up kiya toh kuch problems aaye aur support ko call bhi kiya, par zyada tar solutions mujhe khud hi dhundhne padhe. Communication theek thi, par jahan se main expect karti thi thoda direct help mil jayegi, wahan mujhe manuals aur FAQs zyada refer karne padhe. Sign-up and invoice process ke liye software acha design kiya gaya hai, simple aur effective tha ye part. Payment steps straightforward the, par support ke liye mujhe kuch calls me wait bhi karna pada. Overall experience mixed tha; ek taraf training and updates smoothly aaye, to doosri taraf jab mujhe zyada baat chahiye thi support team se, toh main thoda frustrated feel karti thi. Agar main kahun toh lagta hai poora process thoda zahmee karne wala hai, par complete waste nahi tha.