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WFHI review

Support thoda self-help ke liye zyada rely karvata hai

4 out of 54 of 5Verified customerSupport and communication

Support thoda self-help ke liye zyada rely karvata hai

Mujhe laga tha support system se thoda zyada help milegi jab maine WFHI software use karna start kiya, par kaafi cheezein mujhe khud hi figure out karni padin. Phone pe support team available thi, par har baar jab maine call kiya, phone par basic queries ke jawaab toh milte the, par thoda advance technical guidance ke liye mujhe khud bhi documentation padhna pada. Dashboard aur database integration mein problems aayi, jise main partly solve kar payi apni research ke through. Payment and invoice system straightforward tha, but mujhe lagta hai ki agar support thoda zyada proactive hota toh time bachta. Overall, support expected jitna detailed nahi mila, par software kaam kar gaya as needed. Thoda effort please karna padega khud se agar full utilisation chahiye yahan.

Sheetal AhluwaliaLadakh, IndiaExperience: Published:
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