Support thoda self-effort chahiye tha but overall theek tha
Main kahungi ki WFHI ka support system overall accha tha, lekin mujhe zyada tar cheezein khud samajhni padin. Jab main training complete kar rahi thi aur software setup kar rahi thi, tab support team se basic queries ke alawa mujhe jyada hands-on madad nahi mili. Unhone kai baar guide kiya ki kis tarah se dialer aur calling tools ko personalise karun, par database ka integration thoda confusing laga mujhe aur usmein mujhe apni taraf se kaafi experiments karne pade. Sign-up aur payment process smooth tha, invoices bhi turant mil gayi thi, jo kaafi convenient raha. Automatic updates ne kahi baar naye features diye, par kuch updates ke baad mujhe software ke kuch functions adapt karne padhe, jisme thoda time laga. Support ke liye phone call karna easy tha, par response thoda late aata tha kabhi kabhi, jo thoda frustrate karne wala tha. Mujhe lagta hai agar ek detailed walkthrough video ya pre-set templates hote during onboarding, toh shayad zyada asani hoti aur mujhe itni self-troubleshooting nahi karni padti. Tab bhi, overall experience acha raha aur main training ke baad confident feel kar rahi thi ki main software ka best use kar sakti hoon. Agar future mein bhi koi confusion hua toh main support lene mein hesitate nahi karungi, bas expect karungi ki response thoda quick ho.