Support thoda self-driven tha, par phir bhi dobara try karungi
Main soch rahi thi ki jab main WFHI use karungi toh support se zyada madad milegi, par reality thodi alag nikli. Jab maine pehli baar telephonic support se baat ki, toh unhone mujhe basic cheezein samjhane me thodi help ki, lekin jyada complex queries ko solve karne ke liye mujhe khud se zyada research karni padi. Mujhe laga tha ki training ke baad mujhe zyada guided feel hoga, magar aksar mujhe online manuals aur FAQs par hi bharosa karna pada. Jo automatic updates aaye, unme naye features samajhne me thoda waqt lag gaya, aur support team se baar baar baat karna thoda exhausting tha. Phir bhi, overall communication clear thi aur sign-up aur payment process smooth raha. Main future me agar zarurat hui toh try karungi kyunki software solid hai, par support ko thoda aur proactive hona chahiye tha. Shayad agar training aur support me integration better ho toh experience aur behtar hoga.