Support thoda saa tough tha par mila jo chahiye tha
Maine kaafi time spend kiya support ko samajhne mein because jab main pehli baar sign-up kar raha tha toh proper guide nahi mila. Jo communication ka tarika tha, woh zyada clear nahi tha aur kabhi kabhi response bhi delay hota tha. Mujhe jo queries thi, unke exact answers dhoondhna bahut effort mangta tha, especially jab dialer aur calling tools ke baare mein poochta tha toh. Database feature initial setup mein thoda confusing laga, jisme mujhe khud hi kai baar try karna padha. Jo cheez theek thi, woh yeh ki software ke automatic updates acche se chal rahe the, matlab safety aur features update hote rahe bina interruption ke. Baaki, invoice aur payment process straightforward tha, koi bari dikkat nahi hui usme. Lekin support team se jab phone pe baat karne ki koshish ki, toh wahaan bhi waiting time zyada tha, isliye mujhe patience rakhna pada. Mujhe laga tha onboarding thoda aur smooth hoga, par overall, agar main patience rakhun toh ho jayega use kar lena, bas thoda jhanjhat tha.