Support thoda repetitive laga, par ek baar ka wait theek tha
Support team ko samjhana baar baar padta hai jab mujhe dialer issue hua tha, lagta hai har call pe mujhe apni problem phir se explain karni padti thi. Ye thoda tiring tha lekin ek baar jab unhone meri problem samajh li, toh solution theek tha. Waiting time reasonable tha, par baar baar same baat dusre agent ko batana frustrating hota tha. Database ka integration mujhe efficient laga, par jab training mein session cover hua tha toh thoda unclear tha, to mujhe khud se kuch parts figure out karne pade. Payment aur invoicing mein koi jyada dikkat nahi aayi, sign-up bhi easy tha. Automatic updates ne kuch baar software slow kar diya tha, jo irritate karta tha, par overall main samajhta hoon ki yeh process improve ho sakta hai. Thoda patience chahiye, par jab support mila toh consistent replies diye gaye. So overall mixed feelings hain merger mein.