Support thoda off laga, overall experience mixed tha
Main sochti hoon ki support system kuch had tak theek tha par mere kaam ke hours ke hisaab se woh zyada fit nahi baitha. Kabhi kabhi jab mujhe telephonic assistance ki zarurat hoti thi, support team available nahi hoti thi mera time match karne ke liye. Weekend ya later evenings mein jab mujhe software ke dialer ya database ko samajhna hota tha, tab response slow aata tha, jo thoda problem create karta tha mere workflow mein. Training session achhi thi, par yeh problem baar-baar repeat hoti rahi. Sign up aur invoicing mein koi issue nahi tha, payment clear mila. Automatic updates bhi timely aate rahe, jo positive tha. Lekin, yeh poora experience thoda disjointed laga kyunki support ka availability mere liye perfect nahi tha. Matlab, overall itna accha ya bura nahi tha, mainly average hi raha. Jab tak main support ki timing ko adjust karne ki koshish karti hoon, tab tak main software ke baaki features use karte rahungi toh hi kaafi hoga.