Support thoda oczha mila but clarity ki kami thi
Main WFHI ke support se milne wali help ke baare mein pehle se kuch expect kar rahi thi, lekin jo experience hua woh thoda mix raha. Jab maine training aur dialer ke features ke baare mein sawal kiye, toh jo telephonic support mila, wo polite zarur tha, magar kabhi kabhi delays hote they aur precise jawab nahi milte the. Expectation thi ki jo automatic updates aate hain, unka impact par clear guidance milega, lekin woh missing tha. Database feature ko lekar bhi mujhe kuch cheezen khud samajhni padi, kyunki support sufficiently detailed nahi tha. Invoice aur payment process smooth tha, lekin communication mein thoda formal aur distant feel tha jaisa ki customer issues ko jaldi se resolve karne mein wo zyada proactive nahi lage. Overall, main feedback dungi ki support system thoda better ho sakta tha agar faster response aur thoda zyada actionable information di jaati. Is absence ki wajah se mujhe zyada chizain khud seekhni padi.