3 out of 53 of 5Unverified experienceSupport and communication
Support thoda mixed tha, dono sides dekho
Din bhar software chalate chalate maine realize kiye ki support kabhi kabhi fast respond karta tha aur kabhi slow. Ek do baar jab dialer me technical issue aaya toh jaldi help mili jo acha laga. Lekin daily use me, database update thoda inconsistent tha, jisne thodi takleef di. Training sessions initially clear the, lekin jab complex queries thi toh unka jawab dene me delay hua. Overall, agar mai apne dost ko batata toh kehta ki yeh service kaafi theek hai par perfect nahi. Expectation aur reality ke beech thoda gap hai, especially jab frequent communication ki zarurat hoti hai. Phir bhi, main use karta rahunga kyunki positives bhi hain.