Support thoda mixed raha, par kaafi koshish zaroor hui
Maine WFHI ki telephonic support ko tab contact kiya jab mujhe software ki kuch calling tools feature mein problem ayi thi. Initially response time theek tha, par jab issue thoda complex hua toh lag raha tha ki communication kaafi slow ho gaya. Yeh baat mujhe thodi problem wali lagi kyunki mein chah raha tha ki mera kaam jaldi se jaldi chale jaaye. Lekin baad mein jab unhone proper tracking karke solution diya toh mujhe laga ki unhone genuinely try kiya tha meri madad karne ke liye. Thoda frustration to hui, lekin agar overall dekho toh support team polite thi aur unka approach bhi theek tha. Main expect karta tha faster resolution, par mujhe samajh aaya ki kabhi-kabhi technical cheezon ko samajhna aur solve karna thoda time lega. Aaj sochta hoon toh mujhe lagta hai ke communication agar thoda clear hoti toh better hota, par support ne bhi acha effort diya tha.