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WFHI review

Support thoda mix tha, par overall theek tha

3 out of 53 of 5Unverified experienceSupport and communication

Support thoda mix tha, par overall theek tha

Yaar, main batata hoon ki support experience kaisa raha. Jab mujhe problem aayi software ke dialer mein, toh pehli baar support thoda slow tha milne mein. Uske baad jab maine message kiya, toh unhone acha response diya, par mujhe feelings yeh bhi hui ki mujhe zyada apne taraf se samajh kar chalna pada. Kabhi call karne pe specific solution nahi mila, toh mujhe guess work karna pada ki kya next step hoga. Training resources mile, par woh thoda generic the, iss wajah se main apne hisaab se adapt kar raha tha. Jo database ka feature hai woh kaafi useful laga, aur wo kaam acche se kiya jab tak wo properly sync hua. Tabhi mujhe laga ki poora process mixed tha - kuch cheezein smooth thi, kuch thodi frustrating. Overall toh yeh support aur communication approach thoda uneven tha, but chal sakta hai agar aap patience rakhte ho aur apne efforts bhi lagate ho.

Chetan PandeyDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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