3 out of 53 of 5Verified purchaseSupport and communication
Support thoda mix tha par overall phir bhi try karunga fir se
Maine WFHI ke support ko use karte waqt kaafi mixed feelings liye hain. Pehle toh jo mujhe expect tha ki support jaldi milega, wo har waqt nahi hua, kabhi call drop hogaya toh kabhi response late aayi. Lekin trained staff ne generally patience se meri problems suni aur solutions deneki koshish ki. Kabhi calls smooth chalti thi aur database sync properly hota tha, toh kabhi dialer mein thoda delay feel hua. Though software updates automatically aate rahe, mujhe kabhi lagta tha ki installer chahiye tha for better control. Communication wise wo perfectly match nahi karta tha expectations ko, lekin wo team supportive bhi thi. Main phir se use kar sakta hoon, par thoda ready rahunga ki ideal speed se kuch slow chal sakta hai ye process.