Support thoda missing tha, working hours ke hisab se fit nahi tha
Maine support aur communication ke liye jo hours expect kiye the woh mere kaam ke ghanton se match nahi kar rahe thay. Jab main work kar rahi thi, toh kabhi kabhi mujhe urgent help chahiye thi lekin support team available nahi rehti thi mere timing mein. Dialer ya calling tools use karte waqt agar koi issue aata tha toh reply leni mein der lagti thi. Ye samasya especially tab badh jati thi jab automatic updates ke baad software abnormal chal raha hota tha. Meri help tickets ko process karne ki speed bhi itni tezi nahi thi jitni mujhe chahiye thi. Lekin ek acha point ye raha ki jab support mila, toh generally wo thoda komprehensiv aur effective tha. Matlab service kuch kam to kar rahi thi, par wo pura kaam poora kar pati thi. Bas main yeh kahoongi ki agar support working hours mere schedule ke mutabiq hote toh aur behtar hota. Warna mujhe lagta hai ki main kabhi kabhi apni problems ko khud hi solve karni padti thi.